Privacy Policy

  • This Privacy Policy sets forth firestorage’s policies and procedures for collecting, using, and disclosing information of those who access and use firestorage’s services through our website, applications on Devices, through APIs, and through third parties (the “Service”). A “Device” as used herein is any computer used to access the firestorage Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. As a rule, you must provide the information requested in the firestorage website in order to use the Service and also agree to the firestorage Terms of Service (click to view). This Privacy Policy as well as the Terms of Service govern your access of the firestorage Service, regardless of how you access it, and by using our Service, you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy and Terms of Service. All of the different forms of data, content, and information described below are collectively referred to as “information.”

1. The Information We Collect And Store

  • We may collect and store the following information in connection with the firestorage Service:

    Information You Provide: When you register an account or subscribe for a paid membership, we collect certain User Information (as defined herein), such as your email address, phone number, and credit card information.

    Files: We collect and store the files you upload, storage with the firestorage Service (“Files”).

    Log Data: When you use the Service, we automatically record information from your Device, its software, and your activity using the Service. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, local preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your Files, and other interactions with the Service.

    Cookies: We also use “cookies” to collect information and improve our Service. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.

2. How We Use User information

  • User Information: In the course of using the Service, we may collect user information that can be used to contact or identify you (“User Information”). User Information is or may be used: (i) to provide and improve our Service; (ii) to administer your use of the Service; and (iii) to personalize and improve your experience. If you no longer wish to receive notification emails from us such about the uploading and downloading of your Files, you can opt out of receiving such notices by modifying your “Account Settings”.

    Analytics: We also collect certain information (ourselves or using third party services) using logging and cookies, which can sometimes be correlated with User Information. We use this information for the above purposes and to monitor and analyze use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness, and to verify users have the authorization needed for the Service to process their requests. As of the date this Privacy Policy went into effect, we use Google Analytics. To learn more about the privacy policy of Google Analytics (click here), and to learn how to opt out of that service (click here).

3. Information Sharing and Disclosure

  • Your Use: We will display your User Information in your Management menu. You can review and revise your User Information at any time.

    Service Providers, Business Partners and Others: We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those under this Privacy Policy.

    Third Party Applications: We may share your information with a third party application with your consent, for example when you choose to access our Service through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.

    Compliance with Laws and Law Enforcement Requests; Protection of firestorage's Rights: We may disclose User Information stored with firestorage to third parties without your consent in the event we have a good faith belief that disclosure is reasonably necessary to: (i) comply with a request pursuant to an agreement between you and firestorage; (ii) comply with a request from our business partners, such as credit card companies or companies which clear credit card transactions; (iii) comply with a law, regulation or compulsory legal order of a court or administrative authority; (iv) protect the safety of any person from death or serious bodily injury; (v) prevent fraud or abuse of firestorage or its users; or (vi) to protect firestorage’s intellectual property or other legal rights. If we provide your firestorage Files to a law enforcement agency as set forth above, we will remove firestorage’s encryption from the Files before providing them to law enforcement. However, firestorage will not be able to decrypt any Files that you encrypted prior to storing them on firestorage.

    Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your User Information or Files, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.

    Non-private or Non-User Information: We may disclose your non-private, aggregated, or other information which does not constitute User Information, such as usage statistics of our Service.

4. Changing or Deleting Your Information and Opting Out

  • If you are a registered user of the Service, you may review, update, correct or delete the User Information provided in your registration or subscription by changing your “Account Settings.” If your User Information changes, or if you no longer desire our service, you may update or delete it by making the appropriate changes to your Account Settings. In some cases we may retain copies of your information if required by law. If you no longer wish to receive notification emails from us such about the uploading and downloading of your Files, you can also opt out of receiving such notices by modifying your Account Settings.

5. Data Retention and Removal

  • We will retain your information for as long as your account is active or as needed to provide you the Service. If you wish to cancel your account or request that we no longer use your User Information to provide you the Service, you may delete your account by clicking here. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting certain information from our servers, and also that it is possible that certain information may continue to exist on our servers even after attempted deletion.

6. Security

  • The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can view our Security Overview Page (click here).

7. Our Policy Toward Children

  • Our Service is not directed to persons under 18 years of age. We do not knowingly collect personally identifiable information from children under 18 years of age. If a parent or guardian becomes aware that his or her child has provided us with User Information without their consent, he or she should contact us at If we become aware that a child under 18 years of age has provided us with User Information, we will take steps to delete such information from our files.

8. Contacting Us

  • If you have any questions about this Privacy Policy, please contact us at .

9. Changes to our Privacy Policy

  • This Privacy Policy may change from time to time. If we make a change to this Privacy Policy that we believe materially reduces your rights, we may provide you with notice thereof (for example, by email). By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.