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- FAQ Top
- For Beginner
- Registration & Subscription
- File Uploading
- File Downloading
- Payments
- Subscription & Membership Cancellation
- Error Messages
- File Deleting
- Other Questions
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FAQ
File Deleting
- Please delete the uploaded file.
- Is it possible to recover the file which has been deleted?
- I cannot download ZIP file.
- When I click File Name to download it on the download page, I cannot select the folder because it starts to download automatically.
- How many times can I download files?
- I cannot open the downloaded file.
- Error message “Over access” or “The number of users who download this file exceeded the limit" displayed.
- Error message "This file was deleted" displayed.
- Although I clicked the download URL on the received email, I cannot access it.
- Is it possible to download by using of URL linked to the file name on the download page?
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