- FAQ Top
- For Beginner
- Registration & Subscription
- File Uploading
- File Downloading
- Payments
- Subscription & Membership Cancellation
- Error Messages
- File Deleting
- Other Questions
FAQ
Registration and Subscription
- How can I downgrade my membership to Standard Plan from Professional Plan?

- In spite of having registered with firestorage, I have not received an email.

- In spite of having registered with firestorage, I cannot login with my password.

- I subscribed to the paid membership service but the status is still free membership.

- I already canceled the subscription but the payment still occurs.

- How can I change my password?
